David Alton
★★★☆☆ 1/10/2025
Easy to use and navigate. Great job! 👍
Turn Reviews Into
Actionable Intelligence
Understand what users experience, then decide what to improve next with confidence.
Sally @sallyhi
Best mobile experience among all banking apps I tried 👍
the new updates
★★★☆☆ 1 week ago johnnycash
So much better before, revert it back!
Why did sentiment drop? 
Measure, understand, act and make an impact
01
Listen
Collect feedback from App Store/Google Play reviews, social media, and internal sources—all in one place.
02
Understand
See which feature each comment is about and why sentiment is positive or negative.
03
Deep dive
Analyze which product decisions drove changes in sentiment. Identify what to fix to increase satisfaction.
04
Uncover
Turn feedback into clear improvement recommendations with UserHear AI—and feed them straight into your roadmap.
Explore your data with UserHear AI
UserHear gives you the answers you're looking for
automatically, accurately, instantly.
Discover Improvement Areas
Create PRDs
Generate Design Ideas
Hear what your users think
discover what they feel
Sentiment Analysis
Multilingual sentiment analysis powered by top-performing LLMs; optimized for Turkish.
Product & Attribute Analysis
Track trending features/attributes and explore what’s driving them.
User Intent Analysis
Detect churn signals, loyal-user patterns, bug reports, and feature requests.
Version Impact Tracking
Compare before/after release sentiment and pinpoint what changed.
Competitive benchmarking
Analyze competitor sentiment, feature gaps, and emerging trends; all in one view.
Hear what your users think
discover what they feel
Sentiment Analysis
Multilingual sentiment analysis powered by top-performing LLMs; optimized for Turkish.
Product & Attribute Analysis
Track trending features/attributes and explore what’s driving them.
User Intent Analysis
Detect churn signals, loyal-user patterns, bug reports, and feature requests.
Version Impact Tracking
Compare before/after release sentiment and pinpoint what changed.
Competitive benchmarking
Analyze competitor sentiment, feature gaps, and emerging trends; all in one view.
Transform feedback into strategy
Instant notifications
Set targets (review volume, sentiment drops, etc.) and get notified when thresholds are hit.
Create & share reports and decks
Create reports and decks in your preferred format and make insights shareable.
We take data
security seriously
KVKK & PDPL Compliant
Fully aligned with data protection regulations
Encrypted Data
Secure storage with end-to-end encryption
Masking
Anonymize sensitive data by hiding personal identifiers
99.9% Uptime SLO
Reliable, uninterrupted service.
Ready to take action
on user feedback?
Receive a detailed AI-powered report analyzing your user reviews, sentiment trends, key issues and improvement opportunities; all in one place.
